USDC Global Withdrawal via SWIFT (App)
Information about how to withdraw your funds, the withdrawal limit, and withdrawal fees.
Written by Mariela
Updated over a week ago
How do I withdraw my funds?
For regulatory reasons, you can only withdraw to bank accounts that you have used to deposit funds. Please follow the steps below to initiate a withdrawal request in the Crypto.com App:
Tap Transfer > Withdraw > Crypto > Bank Account
Input the withdrawal amount and select the bank account you are withdrawing funds to
Review the submission process and withdrawal limits, and tap Withdraw Now
We will notify you once the withdrawal is processed. Please note that it takes an average of 2 - 5 business days for processed funds to be reflected in your bank account.
In order to see which regions are eligible to use this service, please refer to this article.
What is the withdrawal limit?
Is there a withdrawal fee?
Yes. A 25 USDC non-refundable fee will be applied to every withdrawal.
Note: Please be aware that intermediary bank fees can occur.
What happens when the withdrawal is rejected by SWIFT?
The withdrawal amount will be returned to your USDC Wallet in the event that your withdrawal request is rejected by SWIFT. Please note that SWIFT charges a non-refundable fee of 25 USDC to process each withdrawal, whether it is successful or not.
如何從我的 Crypto.com Exchange 錢包中提領加密貨幣(提領至外部錢包地址)
如何從您的 Crypto.com Exchange 錢包中提領加密貨幣
如何從您的 Crypto.com Exchange 錢包中提領加密貨幣?
Crypto.com Exchange 錢包中提領加密貨幣,您必須屬於入門等級或更高等級 。
前往 crypto.com/exchange 並選擇登入按鈕(右上角)。
登入帳戶後,點按 錢包 > 現貨錢包 (在畫面右上角)。
找到您要提領的加密貨幣,並選擇提領 。
有兩種方法可以從交易所中提領加密貨幣:
提領到外部錢包地址
或
如果你已將自己的 Crypto.com App 連接到交易所,可以提領至你的 Crypto.com App
5. 如果您要提領到外部地址(而不是您的 Crypto.com App),您需先選擇新增提款地址來新增提款地址。
6. 新增新的錢包地址將需要以下內容:
a. 確認選擇的貨幣是您要提領的正確貨幣。
當您決定撤回 CRO 時,您只會看到相關地址(即 如果您新增了 BTC 錢包地址並正在提領 CRO,您將看不到 BTC 地址)
b. 幫地址新增標籤
c. 輸入您的 Google 驗證碼
d. 選擇儲存地址
** 請注意,新增的提現地址,會有24小時提領閉鎖期
7. 在下拉選單中選擇提領地址,並檢視您要提領的金額。
8. 準備好後選擇檢視提領。
9. 檢視提領詳細資訊。 您收到的金額將會預扣提款手續費(如適用)。
10. 輸入你的短訊一次性密碼和 Google 驗證碼
11. 選擇確認提款 。 提款到外部錢包,可能需要長達 2 小時的處理時間。
自交易所提款的詳細資訊,請造訪:
在交易所中存提款。
This article will guide you through how to set up the Crypto.com application on your phone and what functions it has. Every section under "Contents" has a link that will redirect you straight to the information you're looking for. You can also find different articles attached that will help you better understand Crypto.com products.
Contents:
Initial Passcode Authentication
Home Page
Top performers and news
Buy and sell options
Buy a token
Sell a token
Depositing Crypto
Withdrawing Crypto
Crypto Pay
Settings
Account
App Customization
Pay
Security
Notifications
Permission
Support
About Crypto.com Visa Card
About Crypto.com App
Crypto.com App Version
Account
Total balance
Daily Balance Movement
Portfolio Allocation Button
Convert Crypto Dust
Transaction History
Super Menu
Trade
Spend
Finance
More
Booking.com
Shortcuts
Track Page
Buy Currency
Set up Favourites
Create an Alert
Notifications
Dark/Light mode
Card
Select and apply for a Card
Activate Card
Card Pin Number Reveal
Top up
Initial Passcode Authentication
The first step to accessing the App each time would be to type in your passcode. As an alternative, for your convenience and security, there is the possibility to log into the App using biometric authentication:
Home Page
Once logged in, this is the first page that you will be greeted by. The page provides all the essential information and functionality to begin trading crypto. Favorite cryptocurrencies which are starred through the "Track" section are shown here for convenience.
Top performers and news
Top performers are found right below the favorites and indicate the best-performing token(s), in terms of percentage gain within the last 24h. Crypto News is right below the top performers, this section provides insight into new updates on the platform.
Buy and sell options
By going to the main page, you will see the "Buy" and "Sell" options on the left.
Buy a token
Selecting “Buy” will bring up the tokens that are available for purchase. Once a token has been selected, it will bring up a new tab that will allow the selection of purchase method and amount.
After the selection of method and amount is done, a confirmation screen comes up, following that the transaction needs to be authenticated. Upon successful authentication, the purchase confirmation screen comes up.
Sell a token
Selecting “Sell” will bring up the tokens available for sale (or the ones you have available in your crypto wallet). However, if you have an insufficient balance, you'll be asked to select a different amount and try again. You can either sell your tokens for cash or crypto.
Depositing Crypto
Clicking the “Transfer” button on the main screen will open the selection menu, where Deposit and Withdrawal will be available as options. When “Deposit” is selected, two depositing options will be displayed - Crypto Deposit and Fiat Deposit.
For Crypto Deposits, select the coin you are looking to deposit and from there the details for your wallet will appear on the screen.
Initiating a Fiat Deposit will bring up the Fiat wallet depositing menu, where you will be asked to set up a fiat currency wallet.
Withdrawing Crypto
You can easily withdraw your assets by going to "Accounts", clicking on "Crypto Wallet", choosing the asset you'd like to withdraw, clicking on "Transfer", and choosing "Withdraw".
Selecting “Withdraw” brings us to a similar screen that allows the withdrawal of assets, be it crypto directly or in fiat. Selecting Crypto will prompt a menu of options to appear. Depending on which accounts are linked to the Crypto.com App, more options will appear, such as Defi/Exchange/Other users, if the App is allowed to see contacts on the device.
External wallet withdrawals bring up a new page, where external wallets are added and confirmed. Selecting Fiat will lead to the Fiat wallet menu for withdrawals. You can find more information about deposit and withdrawal information in this article.
Crypto Pay
You can easily access this option, once you tap “Pay”, which is situated next to the "Deposit" option on the home page. This option allows instant payments to friends or supported merchants.
Gift Cards - allows the purchase of gift cards with cryptocurrencies.
Airtime - allows airtime top-ups.
Scan - opens up the camera to allow scanning of QR codes for payments to friends or supported merchants.
Send - brings up a contact list, if the App is allowed permissions to view contacts. Can send to anyone, even if they do not have an App account, which will prompt the receiving party to create an account, if they do, the crypto is received, if not, it is returned within a few days.
Settings
Going back to the Main Page, you will see a widget icon situated in the upper left corner of the application. Once you click on it, the Settings menu will be displayed on the screen. You will see 10 different sections:
Account
Payment Currency (Select your preferred currency to display your balance and transactions and press the ‘Confirm’ button.)
Language (Select your preferred language and press the ‘Confirm’ button.)
PayString (Here you can register your unique PayString. You can find more information about PayString in this article)
App Customization
App Customization Settings (Here you can customize which section you land on when you open the app and add shortcuts.)
Pay
Refund Currency (Here you can select your preferred currency to settle merchant refunds.)
Security
Enable Face ID/Touch ID
Passcode Settings (Here you can select whether to or not to require a passcode when you open the app.)
Change Passcode
2-Factor Authentication
Anti-phishing Code
Tracking (Tracking can be allowed by clicking on the ‘Change Permissions’ button and selecting the ‘Allow Tracking’ option in your phone settings.
Notifications
Notification Settings (Here you have the option to enable/disable notifications, offerings, and alerts.)
Permission
Crypto.com DeFi Wallet
Support
Help Center (This menu redirects you to our Help Center where you can find detailed information about all our products.)
Contact Support (Please use this menu to contact our Support Team)
About Crypto.com Visa Card
Terms & Conditions (Here you will be redirected to our Terms and Conditions)
About Crypto.com App
Fees & Limits
Terms & Conditions
Privacy Notice (Here you can read our Privacy Notice)
System Status (Here you can subscribe to our Crypto.com Status Page where we share updates regarding any ongoing issues.)
Visit Our Website
Crypto.com App Version
Log out
Account
Right next to "Home", you can find the "Accounts Tab". Once you’ve entered the Account menu, here you can find all of the details regarding your accounts.
Total balance
Here you can see your total balance in Crypto Wallet, Crypto Earn, Crypto Credit, and Fiat Wallet. Also, if you wish you can make your balance invisible, by clicking the "eye" icon, situated next to your balance.
After you click on the Crypto Wallet, a drop-down menu will appear displaying all of the cryptocurrency holdings that you currently have in your Crypto.com App. Each cryptocurrency will display the amount you have in the said token and the percentage movements of gains/losses for the day.
The same as the abovementioned applies for all of the fields below with the exception of the FIAT wallet - there you can only hold the supported FIAT currency of your FIAT wallet - this depends on your location. You can find more information about that in this article.
Daily Balance Movement
Right below the total balance is the daily balance movement in the currency you’ve picked. This field represents the gains or losses for the day in the currency you’ve picked. It varies between green and orange, depending on whether the balance movement for the day is positive (green) or negative
(orange).
Portfolio Allocation button
In the upper left corner, you can see the Portfolio Allocation button. There you can see your total portfolio value. How it’s divided amongst different coins presented in a pie chart, and/or how it’s divided among the Crypto.com Products, meaning - how much of your portfolio value is divided among the Crypto Wallet, Exchange, Crypto Credit, Crypto Earn, etc.
Convert Crypto Dust
This option stands for converting your small cryptocurrency balances (“Crypto Dust”) to CRO. Cryptocurrency dust is small cryptocurrency balances under the minimum trade (buy/sell) limits. This button will display an orange dot if you have dust in your crypto wallet(s).
Transaction History
Here you can see a history of all of your Account transactions, such as:
Cryptocurrency transactions (buy/sell/deposit/withdraw)
Stake Rewards
CRO purchases
Earn Deposits, etc.
*You can also export your transaction history as a CSV file and see your previous exports.
Super Menu
Once you have entered the application, you will be able to find the Super Menu button in the bottom middle of the screen. This is also called the "Lion menu”. You will be able to see what kind of option you may have in the screenshots below.
*Please do note that in some regions some of the options may be still unavailable.*
Once you choose this menu, you will see the below options and what they lead to (if applicable to your region:
Trade
Crypto wallet - leads to your Crypto balance
Track - leads to a list of currencies, which progress you will be able to track
Fiat Wallet - leads to your Fiat wallet balance
Recurring Buy - leads to the option of setting Recurring purchases
Spend
Card - leads to the Card section, where you can find the functionalities of the card
Pay - leads to the Crypto.com Pay option
Finance
Supercharger - leads to the Supercharger event
Credit- leads to the Crypto.com Credit option
Earn- leads to the Crypto.com Earn option
More
Rewards - leads to the Rewards page, where you can see the total rewards you have received (Referrals, cashback, etc.)
Refer - leads to the referring page, where your referral link is situated
Booking.com option
leads to the Booking.com site, where you can find discounted accommodations
Shortcuts
You can find the shortcuts at the bottom of the Supercharger menu. This gives you the opportunity to set up 4 different shortcuts to products, which are your most-used options.
If you wish to change the shortcuts, you will be able to do so if you press and hold one of the displayed shortcuts. Once you have done so, you will see a menu of different options you can choose from:
Track Page
In the Track Section, you can see all cryptocurrencies and their status. It’s an easy way to track the coins that you might be trading.
Buy Currency
**Keep in mind that you can only buy cryptocurrencies that are currently available in the Crypto.com Mobile App.
Once you choose X coin, you will see a chart with historical data about it for up to 6 months in the past. If you choose to buy the X coin, you will face 2 different options:
Cash
Crypto
Set up Favourites
You can set “Favourites” by typing the coin name in the search bar and marking the star in the upper right corner to appear in yellow.
Create an Alert
Going back to the main Track page and clicking on the bell in the upper right corner will guide you through how to set an alert about the chosen currency. You can choose Target Price Alert or Percentage Movement Alert.
Notifications
Once you go back to the main Track Page, the square in the upper right corner stands for “Notifications”. This is an easy way to stay up to date with the latest news about the currencies you marked as ''favorites''
Dark/Light Mode
On the main Track Page, in the upper left corner, you can find the option to switch between Light and Dark modes for the appearance of the Track Section.
Card
Select and apply for a Card
In cases where you haven't selected and staked yet, you can choose your card by clicking on the card icon at the bottom right corner of the home page. You will see available cards and related benefits.
After choosing a Royal Indigo card, for example, the following requirements will appear:
Activate Card
On the other hand, if you have already received your card, you will need to activate it through the app. To do that, go to the Card menu and Choose Activate Card. You can find more information about that in this article.
Once you have activated your card, you can manage it through the app.
When you open the Card Menu, you can click on the upper right card corner to see additional information about your Crypto.com Visa card.
Additionally, you can check if your Card is active or either not Ordered/In process of delivery.
If your card is already active, you will be able to check the following:
Card Pin Number (you will be asked to provide a Birth date and Passcode/Biometrical in order to receive a PIN number)
Freeze Card Option
View your Card number
You can enable International Usage
Full Card Details, where you can see:
Card Type
Card Privileges
Card Benefits
Extra Staking Benefits (if any)
Card Fees
Limits
Crypto.com Visa Card Terms & Conditions
Additionally, you can check more information about the above-mentioned details in this article.
Card Pin Number Reveal
After verifying your identity, the PIN will be displayed. You can find more information about these sections in the screenshots below:
Top Up
Once you decide to top up your card, you will be given 3 options to do that:
Crypto Wallet
Fiat Wallet*
Credit Card
*Note that to be able to top up your card using the Fiat wallet, you will need to have funds in the Fiat Wallet prior to topping up your Visa Card.
Exchange and Send
These two options stand for exchanging your currency and importing your Phone Contacts, in order to start transferring money to your peers right away.